Friday, March 11, 2011

The Oxygen Fiasco

It all started with "Will somebody be home to sign?"  Laura told the Oxygen Supply Company "Yes."  They never said anything about the need for said signer to be at least 18 years old.

So while Nana's ablation is going on, the Oxygen Supply Company was trying to get ahold of Laura on her cell phone.  The hospital in Orange County may as well be one of those dread "dead zones" for cell coverage, as calls drop faster than eggs into soup at a Chinese restaurant.  *ugh*

It turns out that the Oxygen Supply Company was delivering the oxygen concentrator and tanks about 5pm, which was when some friends were picking up our sons for an activity with our church's youth group.  Our daughter (who was originally supposed to sign for the oxygen) wasn't home from work yet, and the delivery person from the Oxygen Supply Company would not leave the oxygen with our 16-year old son.

So Friday night started out with no oxygen being delivered.  Laura called the person whom she spoke with at the Oxygen Supply Company, and had to leave a message.  Since having a portable tank of oxygen was one of the requirements for Nana being discharged, we were thinking they weren't going to discharge her until Monday.

After dinner, Laura was able to get ahold of someone at the Oxygen Supply Company, and arranged for delivery of a portable oxygen tank that night.  Our sons had returned from their activity, and our daughter was home from work so someone there could sign for the oxygen.  It was around 10pm when I received a text message from our daughter saying that someone from the Oxygen Supply Company had delivered a single tank of oxygen.  We were glad for that single tank, but Nana needs oxygen 24/7.  There was a little more of this particular battle to fight.

No comments:

Post a Comment